Once I got past the ill tempered lady service the service writer the service was excellent an very friendly.
I made up my mind I was going to return my truck and go elsewhere until I was contacted by used truck Sales manager AJ he took over the transaction and after I voiced my concerns and bc of my experience with Aj I'm planning to buy 2 more trucks from him this month
I cannot say enough good things about this dealership. They've helped us on multiple times. My 3 year old vehicle had a dead battery yesterday morning. I called the service department to ask them if they thought it might just be a dead battery. Josh (service manager) offered to have them come out and jump my car for free! I then drove to the dealership and they were more than helpful with replacing my battery.
Lee Call was a great sales rep and got me in and out.
This was the easiest, least pressured car buying experience. Wayne was a pleasure to work with, he let me have time to drive the truck i was considering without constant pressure to make a decision and broker a deal on the spot. They were more than fair with my trade and receptive to my pricing request. I ended up finiancing with them also, which was just as easy as the purchase. Overall, the best car buying experience. Thanks and I will recommended them as being worth the drive.
RC and Bobby in sales were very helpful in finding the truck we wanted, Mackenzie in service was very helpful in servicing our old truck and getting it ready for resale, (we didn't use it for trade in.) always very satisfied with this dealership, have been return customer for many years due to their excellent sense of customer service. I always know I can count on them if I have a problem with my vehicle, they will always make sure it is taken care of. thank you for the excellent customer service it far exceeds the competitors.
This is our first time to have a Sales Representative, namely, Jimmy Fults, drive us to 2 competitive dealerships to assist us in finding a specific Jeep requested by my wife. From Cleveland Ga, Jimmy drove us to Lawrenceville Ga some 40 miles from Cleveland, and then to Cummings Ga some 25 miles from Lawrenceville, and back to Cleveland an additional 25 miles to Cleveland. We did find a new 2019 Jeep Renegade colored Orange, in Cummings which we purchased thanks to Jimmy Fults.
Excellent service, people who relate well to customers, They went to extra lengths to try to diagnose the cause of my problem. Ultimately replaced what was needed and we were good to go.
It has been a pleasure, everyone was very friendly, happy and helpful.Their goal was happy customers, I was completely satisfied with the used vehicle sales and service. Excellent !!