Customer Testimonials
My husband and I had a great purchase experience with Tyler last weekend! He made the whole process relaxed and enjoyable. We drove 4 hours to pick up a special edition Mini Countryman S All4! We highly recommend that you talk to Tyler if you are shopping cars at Jacky Jones CDJR!
I traded-in and bought a new van(Ram). I ordered my Ram Promaster 1500 last year June and Finally I got it. It was exciting to choose what options(customized van) I want for my Ram rather than buying already installed dealer options . It was worth waiting for. Jacky Jones dealer location was a bit distance from where I live, but it was worth to travel in resulting a great satisfaction buying a new van with a big happy smile out the door. I am completely super satisfied with a new 2023 Promaster Ram 1500 model with excellent features, prices, and services at ...
Everyone was very courteous and very professional! Made sure that I knew everything about the jeep. Also about all warranties available. They called to see if I had any questions! Everything went smooth! Thanks for a Great Experience Sandra Denton
Did the few things asked of when I made plans to purchase vehicle, I live in PA, they gave me a ride from Atlanta airport to their dealership. Finishing paperwork was smooth, only issue was a non-working item I found a few hours away from the dealership (non-working washer nozzle) I should I have verified everything working before leaving, seems like hose came apart in hood. Overall, satisfied, just 13hrs away.
Wonderful experience!! Staff was a pleasure to work. I highly recommend this dealership.
Was in car business over 30 years, this is how it should be done….🏆🏆🏆🏆
Car in for repairs.. new radiator, thermostat. Door mechanisms need replacing. Total cost of doing business, $2000 and change... Beats a high monthly car payment...
Awesome dealership!! Highly recommend!!
1st. time & was pleased at there comfortable waiting room & friendly service advisor. Only had a oil change and tire rotation, took quite a while longer then it should have but overall was pleased.
I needed a obscure part for my 2019 Cherokee ( nut with large washer attached to it) so I decided to go to the local dealership to see if they had it. I was meet at the entrance and directed to the parts counter, where they quickly found what I needed and sent me packing in less time than it took me to write this review. But short 2 bucks.
We would like to thank Jacky Jones Dodge for their professionalism on our last visit with our Dodge Durango! The technician was very knowledgeable and informed us of our situation with our oil filter leaking! For great service go to Jacky Jones locations all over Georgia, Tennessee and North Carolina✅
Parts guys have been hooking me up this week great place to go if you're in the area and need some ram parts
Collision center five stars. Prompt, fair and pleasant staff. Car looks great, no complaints. They also worked with the rental car company to accommodate my transport. Cold water & coffee and nibbles in a clean waiting room.
Great customer service! Paul and CJ were wonderful!! Highly recommended. We will always be back when we are looking for a vehicle! We will also use the service department for maintenance.
Kathy Owen is awesome she went above and beyond to make sure we had a wonderful car buying experience
Good customer service!
Absolutely wonderful great bunch of guys. Poor ole Don has to do all of the work!!LOL
If you are wanting great customer service and knowledge of the car or truck you are purchasing come to John Megel Cleveland. Our salesperson was Bill Sutton he had the knowledge and great customer service. He went the extra mile for us. Great experience purchasing our Ram truck..
Had a wonderful experience today shopping for my new vehicle at Jacky Jones Crysler Dodge Jeep in Hayesville NC. My sales associate John was very knowledgeable and helpful and had great experience with CJ leasing my new Jeep. Great experience, it felt like family.
I really appreciate the customer service here in comparison to the Dawson location. These guys are on point when it comes to taking care of their customers from purchasing a vehicle to maintenance services we now get done here.
Have had good service here for years...
This dealership treated me like family from the moment I made my first call to Zach to working through the financing with CJ. This was my first time buying a car from out of state and Zach put me at ease from the start and kept me informed every step of the way. They were all prompt at returning my phone calls and were very patient with all of my questions. I would highly recommend this dealership to anyone who is in the market for a car. They'll even ship the vehicle to you!
Service department Charged me a fraction of what I was expecting to pay, in and out within 40 minutes. Honest people with very fair pricing. Drove from Athens to this dealership and I’ll do it again. 10/10 recommend.
Nice staff and good work done on the vehicle that I brought to them.
We purchased two new Jeep vehicles in two different months this year. In both cases we dealt with Zach Cottrell in sales and CJ Campbell in finance. The sales experience was very easy and always felt honest with Zach. We went to Zach first went it was time for the second vehicle as a result. When the time comes for our next purchase, we will start with Zach again. That’s high praise. In all our years of new car purchases we found CJ to be the most Customer focused F&I manager ever. He really went out of ...
This was when it was Jacky Jones I have no option of John merely yet
One of the very best car buying experiences I've ever had. No haggling, just honest service and fair value for my trade. Kathleen Lisa was prompt in her responses and had everything in order when we arrived for us to test drive and purchase our new vehicle. Well worth the 5 hour drive!
My sales lady Ms. Lori Boles was amazing. She knew the product she was selling, she was very very helpful I highly recommend seeing Ms. Lori at Jacky Jones Ford.
This place was great. Though I own a GMC Sierra I got my oil changed here. They were very quick and professional. My service advisor, Eric Dills, was very nice and courteous
I see Eric in Quicklube for oil changes and service and recently bought a truck from Ben Lawrence in sales here in Cleveland, GA. Both men are a true asset to the company. Excellent customer service is consistent. I highly recommend this company. Top notch sales and service!
Had a problem with my Challenger while on vacation. Called this dealer and was told to come right on in. They treated me like an old friend, reassured me that everything was okay, and had me on my way quickly. And did not charge me one dime for their trouble. I can't say enough about Josh Olson and Harrison Dutton. There just isn't many good folks and this type of old-fashioned service any longer. Totally impressed and ever thankful for their commitment, care, and concern.
The most awesome staff thank you for your time and patience
I want to very highly recommend Jacky Jones Chrysler Dodge Jeep dealership. I am a single mom and with some very good suggestions from John Mirandi, Zack and CJ I now have a dependable car that I love and is safe for myself and my son. Everyone there was so friendly and courteous!! Definitely a FIVE STAR PLACE to purchase a car!!!!!
Thank you, Bill Sutton, and team for the stress-free, no pressure approach to finding our perfect vehicle. Bill, you were a pleasure to work with and quickly earned our trust. We will recommend you and Jacky Jones Ford!
I just worked with Bill Sutton at Jacky Jones for my recent purchase of a Ford F350 and it was an easy, excellent purchase experience. Bill Sutton gave me top dollar for my trade and an excellent deal for the F350 that I could no pass up. By far Bill Sutton and the team are a no pressure, no nonsense, straight to the point sales group. It is well worth the drive to Cleveland to work with Bill Sutton and the Jacky Jones Team.
Having had car trouble and new to the area I could not have found a better place to repair my car. I will definitely be back
Mr. Bill Sutton and team make the buying experience easy! Highly recommend, they take the hassle out of everything.
I just want to say jacky Jones has great employees and thank u Bill Sutton for helping us out Saturday Sept 11th for helping me and my dad get in this new truck when we didn't have a vehicle left
We were on Vacation going to Helen, when our truck needed a repair. We seen Eric at Jacky Jones Quick Lane, he got us right in , fixed our truck and we was back on the road within 30 min. I was very impressed with his service and the service team. I would definitely recommend them to anyone.
Ben is the best! He's honest and no high pressure BS! Go see him for your next vehicle!
One of the best experiences buying a new vehicle I have had. Thank you Carol Greenwood and William Jackson
I had the best and easiest experience here at Jacky Jones Ford. My salesman, Bill Sutton, was eager to help me to get me the best deal on my new Bronco. He was quick to answer my questions or concerns. I cannot wait to do business in the future with both the dealership and Bill! Thank you Jacky Jones!
Such wonderful people! Made the car buying process a breeze. So thankful to these guys!!!! You all rock!!!
Good service
We had the best experience at this dealership! The customer service far exceeded my expectations. Jamie was a joy to work with. He was very personable and helpful as we were purchasing our vehicle. Highly recommend Jacky Jones in Cleveland!!
Big SHOUT OUT to the service guys at Jacky Jones Jeep in Hayesville! I had to talk to the office folks today, but first my husband and I rode our motorcycles to a nearby restaurant for lunch. When we came out, my husband's battery was flat. He sent me ahead to take care of my business at the car dealership, so I also went to the service department to ask for help or advice on jump starting a motorcycle. One of the guys there (whose name I wish I remembered!) followed me back to the restaurant with a jump ...
They are great people
Great people and great customer service!
My Ford Custom Loyalty Points payed for my new tire sensor. Didn't have to pay a dime. Thank you.
Great place. Bobby was very helpful.
3 of 4 tires were not in shop as promised,in never-never land aboard FedX but shop person made good on purchase!
I was told at a dealership in California that they had no idea when they could get a PDC unit for my 2021 Grand Cherokee. Jacky Jones Jeep got the PDC unit in 2 days and replaced it.
We are from out of state and we’re looking at the new jeep trucks. it was truly a wonderful experience no pressure at any time. Tom was so helpful to me and my family on purchasing are new jeep. We thank him for all the work he did and how efficient and fast the process was. A big thank you to Tom.
Very attentive to your needs. Great service and punctual.
I recently purchased a 2003 Mustang from Jacky Jones Ford In Cleveland Georgia. I bought this car sight unseen on the internet (we live in Florida) and normally would not have purchased a car sight unseen except for the trust that I established with the salesman at the dealer. The salesman was Bill Sutton and over the course of email and phone conversations over several weeks I felt confident in the information about the car was accurate and credible. I met Mr. Sutton when I picked up the car and he was very cordial and appreciative of my business. I would ...
My husband and I found a hybrid minivan at their dealership online. Mackenzie did everything in her power to ensure we had a smooth buying experience and were pleased with our purchase. This meant a lot, because as a woman, I don't want to feel "preyed" on by someone looking to just make a sale. I felt like Mackenzie listened to out needs, looked out for our best interest, and made our satisfaction with the sale her top priority. We walked away with what we felt was a great deal and 2 weeks later, we couldn't be ...
Excellent costumer service
Bill Sutton is a Wonderful person and a Great sales Rep.
Eric at Fast Lane was great!
Great employees with great attitudes very helpful
Fast and Easy!
Genuine parts And good service
Absolute the beat buying experience in my life. Bill Sutton is the friendliest and most straightforward salesman I have dealt with in a long time, not just car salesman’s either. He definitely helped the process go smoothly, and even caught some issues on the used truck I bought that he handled after the fact that I had missed. And the dealers prices are great and fair value on trade in as well! Great place
I live out of state and purchased a used truck here that ended up needing some major repairs right after buying it. They didn’t have to, but they took care of all the repairs. Really classy of them and I am very appreciate. I would definitely recommend this dealership
We purchased our 2021 Jeep Wrangler from John Mirandi in Hayesville 💯% spot on sales man no haggling straight up on the sale went over board on answering all our questions made our purchase simple and enjoyable will be back in the future for more purchases the staff was also outstanding and on point thank you guys for the job y’all did
I called the dealership to get an answer to what time they closed as I had seen a couple different times. The nice operator transfers me to the sales que and Fritz answers the phone. I'm sure to him it was just another sales call that rarely end in sales. (I sold cars in my youth, 95% of those calls are dead ends). Talked with Fritz a few minutes explaining i was buying a car for my daughter. Inventory has been low and prices high so this car I was looking at wasn't likely going to be around long. ...
My favourite local car dealer
Just recently bought a 2016 Ram 1500 from Lee Call. He was fantastic to deal with. I was able to call, talk to him over the phone to verify the vehicle was still there, then negotiated the deal the rest of the way over the phone/text. When we agreed that there was a deal to be made, I was then able to make the 2 hour drive, to check out the truck, and complete the purchase, and was even able to get the truck delivered to me after the deal was done. It was a fantastic experience, and I would recommend these ...
Good service and attention
Stop by and see Jared Moore.He will give you the best deal and customer service. Thanks Jared,Ed,Justin and CJ for the new truck!!!!!!
I live almost 5 hours away, but was well worth the trip. Bill Sutton great guy, down to earth and very funny. Great customer service and the best customer service I’ve ever had. Thanks again. Anyone from Tennessee stop by and ask for Bill.
