Customer Testimonials

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Google Feb 4, 2021

Great team of salespeople!!

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Google Feb 2, 2021

Paul Hopewell, Don and Nikkie with the rest of the team were an absolute joy to work with . I traveled to Georgia from kentucky to buy this truck. It was all but done when I got there. Paul Hopewell is on his A game! Easy going , laid back atmosphere . I highly recommended this dealership and their staff with any car purchase .

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DealerRater Jan 25, 2021

I bought my second car from JJ. The combination of Jared Moore (Sales) & Eric McIntosh (Service) are the best in 50 years of buying cars.

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Google Jan 7, 2021

They were very friendly & helpful with my oil change. I would recommend them to anyone.

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DealerRater Dec 29, 2020

Bought a new Chrysler Pacifica today. As always, a wonderful experience! The financial expert, CJ, Ed the owner, and John, (our repeat salesman,) all stayed over an hour after closing to be sure we got the best deal with the absolute best interest rate! John senqued my phone with my new vehicle, made sure all my aftermarket-girly-things were moved to my new Pacifica. I have bought every vehicle I have owned for the past 14 years with Ed Ashe and John Mirandi, they simply cannot be surpassed! The sale is flawless, as well as the maintenance! You gotta give them a ...

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Google Dec 16, 2020
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Google Dec 1, 2020

We were in the market for a Jeep Grand Cherokee and called about one and was greeted by Crystal in sales and she was very friendly and professional and accommodating with every aspect ! She then had our trade appraised and William worked with us on the deal that we couldn’t turn down ! Crystal even took the time and delivered the Jeep to our house in snowy and cold weather over a hour drive ! If that’s not customer service I don’t know what is ! We were treated very well by everyone else in the dealership and felt like ...

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Google Nov 18, 2020
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Google Nov 8, 2020

I was looking to buy a truck , saw they have one I called and spoke to Mr Wayne such a nice guy. Got all my questions answered Honest man and professional. Few days later I flew from Texas and got to Jacky Jones dealership met with Mr. Wayne and his partner such a great lady and very welcoming people. Was very happy and got the deal done nice truck clean and ready to go I highly recommend this place and those to people Thank you again

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Google Oct 20, 2020
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Google Sep 23, 2020

Overall this dealership gets a 5 star out of 5. Everyone was friendly and treated me with respect. I would definitely purchase another vehicle in the future from this dealership. Special shout out to my salesman John for making sure I got the best deal and what I wanted.

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Cars Sep 23, 2020

This was by far the best car buying experience i ever had. The staff was friendly, and even though I was not from around there I felt right at home.

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DealerRater Sep 19, 2020

These guys are the real deal! They are more about building a relationship with a long time customer than a quick sale. Example - I bought a 2019 Ram Limited from them. About 90 days later the A/C compressor went out. I was out of warranty and they had every right to refuse to help. My Lee (sales) and Mr AJ (GM) went to bat for me. They did the work for about half of what another dealership wanted, then split the cost 50/50 with me, and also leant me a loaner to drive while they fixed my truck! I’m very ...

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Google Sep 5, 2020

Jacky Jones Jeep was an amazing dealership to work with on everything. Bought a used 2020 trackhawk, and gave me a great price for both the trackhawk and my trade in. Tyler is one of the best salesman I have ever worked with at any dealership. The whole team from service to finance are amazing and wonderful people. Will come back to buy other vehicles from them and would recommend buying from them!

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Google Aug 26, 2020

Very clean dealership great collection of Jeeps and Ram Trucks

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Google Aug 24, 2020

The service department is great and always friendly.

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Google Aug 17, 2020

bought 2 vehicles here very nice to deal with they really want to earn your business, special kudos to Fritz Hammersen & Hennrietta Sutton many thx, love you folks

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Google Aug 16, 2020

I had a smooth transaction here with sales rep Lee Call. They gave me a very fair trade in value for my old truck and had me on the road quickly in my new one. Highly recommended.

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Google Aug 13, 2020
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Google Jul 25, 2020
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Google Jul 18, 2020
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Google Jul 17, 2020

Great place to deliver vehicles to! Plenty of space to get the job done!!!

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Google Jul 15, 2020

Great place to shop

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DealerRater Jul 14, 2020

So refreshing to work with a group of people that value your business! We had looked at several different dealerships for the right vehicle with little luck. From the minute we walked into their door, the folks at Jacky Jones CDJR were a breath of fresh air. They were willing to work with us and went above and beyond to earn our business. Carol Greenwood is such a joy! I could sit and talk with her for hours. Thank you so much for a pleasant vehicle buying experience!!

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Google Jul 8, 2020
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Google Jun 6, 2020

My 2016 Wrangler was out of warranty and it had a fuel leak due to a faulty tank . Mckenzie in service put me in touch with Jeep customer service and got it covered . They earned our business . We had to take the jeep back 2 more time for the fuel leak . I Dealt with Josh Olson the service manager and he was a pleasure to deal with . What we hope will be the last issue with this fuel leak was a cracked fuel pump . They replaced and did not charge . They went above too help and got the jeep back in a ...

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Google May 2, 2020

Paul and Tyler were so helpful! I honestly couldn’t have asked for a better experience! They were both extremely helpful and knowledge and made the experience painless! Paul even killed a spider for me!! I would HIGHLY recommend them to anyone looking for a new vehicle! Thank you so much!

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DealerRater Apr 24, 2020

I had the pleasure of working with Don for years. One of the finest people I have worked with. If you are in the market for a car,see Don.

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Google Apr 22, 2020

Salesman Tyler Donovan is a jam up guy! My next vehicle deal will definitely be through him! I told Tyler what I was looking for and he set me up fast and did a fantastic job! I couldn’t be more happy with my 2019 Ram 1500. Also, William Jackson in the finance department did a great job with helping me get in my truck. Thanks guys!

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Google Apr 7, 2020

My experience at this dealership was unlike any other in the best possible way. I cannot give Tyler Donovan enough praise for the way my sale was handled. First of all we did all of our negotiating by text saving me lots of time sitting at the dealership. Most of the paperwork was prepared ahead of time, the car was already prepped and filled with gas before I did my test drive also saving me time at the dealership. I was in and out in just over an hour. There were just a couple of minor issues which Tyler resolved ...

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Google Feb 12, 2020

I made up my mind I was going to return my truck and go elsewhere until I was contacted by used truck Sales manager AJ he took over the transaction and after I voiced my concerns and bc of my experience with Aj I'm planning to buy 2 more trucks from him this month

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DealerRater Feb 12, 2020

I cannot say enough good things about this dealership. They've helped us on multiple times. My 3 year old vehicle had a dead battery yesterday morning. I called the service department to ask them if they thought it might just be a dead battery. Josh (service manager) offered to have them come out and jump my car for free! I then drove to the dealership and they were more than helpful with replacing my battery.

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Google Feb 12, 2020

Once I got past the ill tempered lady service the service writer the service was excellent an very friendly.

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Google Feb 8, 2020

🇺🇸😎👍

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Google Feb 6, 2020

Lee Call was a great sales rep and got me in and out.

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Google Feb 5, 2020

This was the easiest, least pressured car buying experience. Wayne was a pleasure to work with, he let me have time to drive the truck i was considering without constant pressure to make a decision and broker a deal on the spot. They were more than fair with my trade and receptive to my pricing request. I ended up finiancing with them also, which was just as easy as the purchase. Overall, the best car buying experience. Thanks and I will recommended them as being worth the drive.

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DealerRater Feb 1, 2020

RC and Bobby in sales were very helpful in finding the truck we wanted, Mackenzie in service was very helpful in servicing our old truck and getting it ready for resale, (we didn't use it for trade in.) always very satisfied with this dealership, have been return customer for many years due to their excellent sense of customer service. I always know I can count on them if I have a problem with my vehicle, they will always make sure it is taken care of. thank you for the excellent customer service it far exceeds the competitors.

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DealerRater Jan 29, 2020

This is our first time to have a Sales Representative, namely, Jimmy Fults, drive us to 2 competitive dealerships to assist us in finding a specific Jeep requested by my wife. From Cleveland Ga, Jimmy drove us to Lawrenceville Ga some 40 miles from Cleveland, and then to Cummings Ga some 25 miles from Lawrenceville, and back to Cleveland an additional 25 miles to Cleveland. We did find a new 2019 Jeep Renegade colored Orange, in Cummings which we purchased thanks to Jimmy Fults.

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DealerRater Jan 24, 2020

Excellent service, people who relate well to customers, They went to extra lengths to try to diagnose the cause of my problem. Ultimately replaced what was needed and we were good to go.

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DealerRater Jan 23, 2020

It has been a pleasure, everyone was very friendly, happy and helpful.Their goal was happy customers, I was completely satisfied with the used vehicle sales and service. Excellent !!

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DealerRater Jan 22, 2020

Very friendly people. We drove from SC to look at truck. They had it up front for us to look at. Made sure we were comfortable while waiting on finance officer.

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DealerRater Jan 17, 2020

I love the staff at Jacky Jones! They treat you like family! In my case, better than family. I will never even consider another dealership. Can't thank y'all enough for the warm, personal, yet Professional job you do!!Thank u, thank u

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DealerRater Jan 17, 2020

Great customer service. Attention to detail. They will work with you to get you in and out. They seem to always have deals on some sort of service.

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DealerRater Jan 13, 2020

Great service department!! Everyone is very friendly and eager to assist you. When I brought my Jeep in to get it serviced I didn’t have to wait long at all. Definitely a 5 star dealership!!

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DealerRater Jan 11, 2020

I purchased my chrysler from you and continue to return for service You are a great dealership .l would gladly recommended you to anyone Charlie

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DealerRater Jan 10, 2020

Great Service! The team was very quick and knowledgeable to figure out the problem with my Jeep and responded quickly. Very professional. Thanks for everything. Danny

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Google Jan 10, 2020

The staff at Jacky Jones was very friendly and very helpful. They made the buying experience relaxing. They gave me a very reasonable price for my trade and had me in a new vehicle and out the door in a short time. Their hospitality and service is top notch.

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DealerRater Jan 10, 2020

Awesome dealership...Service dept very knowledgeable, and courteous and has the knowledge to get things accomplished. I prefer to have service work done at this dealership. Very happy!

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DealerRater Jan 9, 2020

I’ve been going to Jacky Jones for over a year now, and I’m satisfied with their service department. The two service writing listen well. The dealership needs a basket of free snacks in the waiting area like other dealerships have that I take my other brands of vehicles too.....it would be nice gesture for us poor folks who need wait on their service.

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DealerRater Jan 5, 2020

Bought a used Dodge Durango today after doing research online. Very good experience with professional service. Got a great price and never felt pressured or rushed. Tyler (a fellow veteran) did a great job working with us and it was nice to get away from the big city of Atlanta! I would definitely buy a car here again and will be directing my friends there as well.

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Google Jan 3, 2020

Jamie in sales is great to work with. They didn’t have the truck I was looking for so I purchased elsewhere. But I will send friends and family to Jamie whenever possible. He works hard and is extremely friendly. I use their service department for my Jeep currently and have had good experiences with them over the past several years. I consider this dealership 1st when looking for a vehicle.

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DealerRater Dec 24, 2019

William makes for the easiest car buying experience I’ve ever had!! Thanks again! The salesman assigned also did a great job explaining the vehicle to my wife.

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DealerRater Dec 23, 2019

I was amazed how quickly they finished with the service call. Good job guys!! I was a little disappointed; however, as I asked one of the ladies in the service area is she could pair my new phone to the car. I handed my phone to her and by the time I got out to the car … she said it was done. However, I tried to use the cell phone in the car several days later and it was not paired. Looks like I need to make another trip. I'm not 'techy' so guess it's my fault also.

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DealerRater Dec 19, 2019

Had a very pleasant experience with Jacky Jones, every person we dealt with was pleasure to work with. And Carol, as always, was a super great salesperson.

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DealerRater Dec 14, 2019

Corey helped me purchase a new 2019 Jeep Rubicon for my wife as a Christmas gift. The staff at Jacky Jones was super friendly and extremely knowledgeable about the vehicles they sale. We will definitely buy our next jeep from Jacky Jones!

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Google Dec 13, 2019

The people are so nice!

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Google Dec 10, 2019
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Google Dec 6, 2019
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DealerRater Nov 21, 2019

I had been looking on line, from Alaska, for a 4500 or 5500 Ram. JJ happened to have a new 2018 that met my requirements. My salesman Brian N. took my interest seriously and communicated with no hype or pressure. He did what he could to obtain the most reasonable discounts possible to an already discounted unit. They had a member of there staff, Hoyt, pick me up at the airport about 80 miles from the dealership, at 5 am when I arrived. The entire experience was very satisfactory. Brian did however make a small mistake about an included spare tire and wheel, that normally ...

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DealerRater Nov 20, 2019

Jacky Jones provided me with thoughtful answers to my questions. They did a good job in diagnosing the electrical problem I had with my car. My service was quickly scheduled and carried out in a timely manner.

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Google Nov 19, 2019
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Google Nov 15, 2019
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Google Nov 14, 2019
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Google Nov 14, 2019
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DealerRater Nov 13, 2019

I had reached a point where I needed to trade in my old jeep. I thought I could only afford a used jeep, but thanks to Carol (and the special employee pricing) I now am the proud owner of a new jeep! Carol was very patient and kind - never talked down to me or was overwhelming with information. She found the perfect vehicle for me. And then I got to meet William in the finance department. He was also very patient and found the best deal for me with payments I could afford. He never pressured me in any ...

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DealerRater Nov 13, 2019

Great service and great communication. Always take care of my husband and I. Not to mention it's so convenient! I don't even put off oil changes anymore! Thank you so much!

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Google Nov 13, 2019

R.C. is the best!

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DealerRater Nov 9, 2019

Very professional and pleasant experience. On time with the appointment. No waiting. Service was prompt. Price was right. I will return to this dealership for any additional work and scheduled services.

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DealerRater Nov 8, 2019

I knew when we walked in the door we were going to buy the Subaru advertised, been looking for a year. What we did not know was a fabulous young man named Jared was going to made it happen in a heartbeat! No troubling salesman. We asked, he delivered! Did I mention how handsome he is?

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DealerRater Nov 8, 2019

Just came in for my 1st oil change /tire rotation on my 2019 Ram. No problems at all. Got to use the advertised coupon tat saved me money!

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Google Nov 5, 2019
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DealerRater Nov 4, 2019

I was hesitant to purchase from out of state as I was also trading in a vehicle. Jacky Jones not only had a better selection of vehicles with proper build specifications, beat all others on trade value, but they also were better priced on new vehicles than anybody else. I messaged saying I would arrive at 10 AM and was greeted at the front door promptly as I arrived. Working with Corey Palmer went smoother than dealing with local dealerships and his reassurance that everything would go smoothly held true as everything was signed and done within two hours of my ...

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DealerRater Nov 4, 2019

Our Salesman John was really great to work with on the purchase of our shelter van! He was very knowledgeable on the product we requested and easy to work with. Found the staff to be as pleasant and professional as well. Would recommend to anyone to purchase their vehicle here. Just as a final note, John researches all of the rebates that were available to us with a price that was within our budget. Thanks John!

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Google Oct 29, 2019

I had a good conversation with one of the salesman when looking to buy a Lincoln Town car and when I had to get my van fixed it didn't take long and the young lady at the service desk was really nice

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DealerRater Oct 29, 2019

I made an appointment for 10:00am. Drove up to the service area at 10 and my car was taken immediately. Good job !!! This was my first oil change and I hope all visits in the future will as good.

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DealerRater Oct 28, 2019

I want to thank Mackenzie and Harrison for the extra effort they have made in getting side step rails for my Jeep. They are both big assets to the service department.

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Google Oct 28, 2019

Excellent!

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Google Oct 25, 2019

Not to bad very nice people, just wish there was a little more communication between them and there customers!

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Google Oct 24, 2019

The Jones family are friends and have always been great to work with. Their dealerships have very knowledgeable employees who truly want to help you and let you know it. I highly recommend them for your vehicle buying questions as well as their incredible selection of vehicles in numerous makes and models. Their repair facilities are top notch as I and my friends have used them for many years.

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Google Oct 21, 2019

Excellent service department.We always get great service from Mackenzi Cain.

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DealerRater Oct 21, 2019

I Mike Ruth want to give a shout out to the body shop. The folks in the body shop especially Tony and Chad are some of the nicest people I have ever dealt with. I am very impressed with their professionalism and their sincerity. Also I want to compliment McKenzie and Harrison in the service department. Jacky Jones will continue to get my business and I will definitely recommend them to my family and friends. Also a big thank you to Lamar Elrod in sales.

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Google Oct 19, 2019

Took both of my vehicles in for oil change, can't beat the service and price

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Google Oct 17, 2019
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Google Oct 17, 2019
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DealerRater Oct 16, 2019

Just bought my new truck here and the service was great! Had my paper work done when I walked into the building! If you need a car, see JARED MOORE! Best car dealer in Western North Carolina!

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DealerRater Oct 15, 2019

Kudos to Mackenzie for delivering great customer service & always ensuring we have a pleasant service experience! Thank you to Jacky Jones service department for keeping our Jeep running smoothly!

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DealerRater Oct 14, 2019

McKenzie and Harrison where great to deal with and the service was awesome. I get all my vehicles serviced there. Great job and I’ll be back soon

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Google Oct 12, 2019
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DealerRater Oct 8, 2019

Mackenzie and the team are very helpful and super nice every time I come in! Service is always top notch. I will only bring my Jeep here for service. Better than any other dealership around.

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Google Oct 4, 2019
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DealerRater Oct 3, 2019

Very good service department. People were very friendly and courteous. I did not have to wait for a long time and my check out was quick.

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DealerRater Oct 3, 2019

Great overall service answered all of my questions I had and the experience at Jacky Jones Chrysler Dodge Jeep Ram in Hayesville with excellent highly recommended

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DealerRater Oct 3, 2019

The collision Dept in Cleveland were wonderful and their work was perfect! Our check engine was repaired and water pump issue found was resolved. Very pleased with all the professional handling by all personnel! My partner Bill was a 25 year service writer for 2 large Buick & GMC dealerships in Sarasota Florida Vickie Hartsock

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DealerRater Oct 2, 2019

Service advisor Mackenzie is very helpful and friendly. Dropped my truck off the night before and was ready on schedule highly recommend all staff was nice

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Google Oct 2, 2019

Had my oil changed and they sure are fast!!! Everyone’s so nice here, highly recommend coming here for sales and service- you won’t be disappointed!

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Google Oct 2, 2019
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DealerRater Oct 2, 2019

They carried a wide variety of inventory. They had the exact model and color of Jeep Gladiator that I was looking for. The salesman was low pressure and very knowledgeable about the vehicle. I was visiting from out of state but he was willing to accommodate delivery to my home.

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Google Sep 28, 2019
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DealerRater Sep 21, 2019

The service was very good it did take a little longer for the work to get done but they gave a loaner car until the work was complete that was very good and thoughtful everyone was very friendly

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DealerRater Sep 20, 2019

I came in after a routine oil change found a leaking seal. The whole service team was awesome at getting the issue diagnosed and then making sure it was fixed. Mackenzie was wonderful at keeping me up to date on the repair process as well as explaining what was wrong and why it needed to be fixed.

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