Customer Testimonials
I typically dread dealing with salesmen. From the first call to financing it was truly a pleasure doing business with Ben and William. They were both very helpful and very responsive to any questions or concerns.
Awesome folks. One big reason we bought there is close to home and plan on all services being done by Jacky Jones
Many of the Jacky Jones CDJR team came together to resolve our perplexing problem. After frustration and issues with our Dodge van, Josh, Charlie, Harrison and Vicky made sure that the van was repaired and back to us with satisfaction guaranteed. We are so grateful for this!
I would love to give a shout out to the service department at Jacky Jones - y'all did an awesome job providing same day repairs on an emergency brake failure. The vehicle has never been there before, and I'm sure it didn't even arrive at the dealer until later yesterday afternoon. Your service department got them in, somehow had parts in stock (right now w/ UAW strike even), and got this 3500 back on the road. Big thanks from down here in Florida - your techs and advisors turned a major event into a minor inconvenience, and saved ...
Found my RAM 1500 online. Already had special pricing posted. Contacted Chris, made the deal, scheduled the pick up and went very smoothly. Thank you Chris for working out the details. Love my new.truck.
I worked with Jamie to buy my wife a vehicle. He was awesome! Very professional and caring. Worked hard to earn my business. The service department did a great job as well. I highly recommend this dealership for your next purchase!
Process of trading in one vehicle while purchasing another was very smooth. No haggling which i appreciated. Feel like prices fair on purchase and trade in. Would definitely recommend Lee Call to work with.
3 rd vehicle we purchased and have always been treated very well and respectful of our needs and wishes. Will definitely return if and when the need arises.
Walked in the door, met Josh Cottrell and knew we had a dedicated professional. He was very knowledgeable and honestly straight forward. We drove away with the new vehicle we wanted and we’re completely satisfied with both the product and Josh’s process. Highly recommend Jacky Jones and certainly Josh Cottrell. Well done!
Great experience.I highly recommend this dealership.
Good people to deal with. They took care of me on my trade and sold me a nice truck at a fair price
I had gone to two different dealerships for service prior & every time they left my vehicle in worse condition. AJ put me in contact with Harrison (service advisor) and the customer service was the best I’ve ever gotten at a dealership. He took care of everything in a timely manner. Beyond happy. The whole service / management team is top notch!
We had a great experience while buying our vehicle! Jim Bailey and everybody at the dealership were warm, friendly, and very knowledgeable. They answered all our questions and made the process quick and enjoyable! We will definitely be buying from them again! Thank you Jim!
Everything went great. Everyone was nice Jared done a great job easy to work with no problem whatsoever.
awesome service
I want to give a big shout out to Chad. He fixed my nissian and it looks great! Thanks you were really nice to me. Thank you!
Mackenzie Cain was very helpful in answering all my questions about the vehicle I was interested in. And the purchase process went smoothly. Great buying experience with Jacky Jones.
Vito was awesome 👌
Above exceptional, my sales rep John Jones exceeded all my expectations he went above and beyond I’ve never been more pleased when buying a vehicle thank you bro, I’ve already recommended to all my friends and family and co workers.
Jarred worked very hard to make my experience a wonderful one. This is the first time I bought a new car. Everything was straightforward and no hidden issues. I got an amazing deal with an amazing salesman! Jarred was very professional and thorough.
All the employees we encuntered were knowledgable and truly nice people. Actually a smooth and enjoyable transaction.
Ordered this new girl and received delivery within 6 weeks with all the options + a Hemi! Love the car.
Quick service
Love Jacky Jones. Fair deal, great service station, and honest salespeople. This will be my third car.
The Collision Repair at Jacky Jones Chrysler is fantastic. I hit a deer on right front bumper. Made it look brand new. Washed and cleaned up my truck. I was totally blown away with their work. They are number one in my book. Thank you so much everyone. Thank you.
Traveling in the area from out of town. Check engine light came on. Didn't want to go a week and a half and then a 7 hour drive home through Atlanta without knowing what was up. They checked the code, told me what it was, and did it free of charge. The part I need is on backorder, so I'll have to get it when I get home, but they couldn't have been nicer or more helpful. Thank you!
4.5 Almost perfect, but *slightly* lacking. Service time is slow-ish. But they're good.
Jamie did an excellent job in getting our family car, we got Chrysler pacifica a week ago and the service was super quick, all the paper work was done in less than an hour and jamie managed to get the vehicle delivered to my place in Atlanta. Sure! This dealer is my primary to go, for my future vehicles …👍
Everyone at Jacky Jones was so friendly and helpful. They made my car buying experience so easy!
My husband and I had a great purchase experience with Tyler last weekend! He made the whole process relaxed and enjoyable. We drove 4 hours to pick up a special edition Mini Countryman S All4! We highly recommend that you talk to Tyler if you are shopping cars at Jacky Jones CDJR!
I traded-in and bought a new van(Ram). I ordered my Ram Promaster 1500 last year June and Finally I got it. It was exciting to choose what options(customized van) I want for my Ram rather than buying already installed dealer options . It was worth waiting for. Jacky Jones dealer location was a bit distance from where I live, but it was worth to travel in resulting a great satisfaction buying a new van with a big happy smile out the door. I am completely super satisfied with a new 2023 Promaster Ram 1500 model with excellent features, prices, and services at ...
Everyone was very courteous and very professional! Made sure that I knew everything about the jeep. Also about all warranties available. They called to see if I had any questions! Everything went smooth! Thanks for a Great Experience Sandra Denton
Did the few things asked of when I made plans to purchase vehicle, I live in PA, they gave me a ride from Atlanta airport to their dealership. Finishing paperwork was smooth, only issue was a non-working item I found a few hours away from the dealership (non-working washer nozzle) I should I have verified everything working before leaving, seems like hose came apart in hood. Overall, satisfied, just 13hrs away.
Wonderful experience!! Staff was a pleasure to work. I highly recommend this dealership.
Was in car business over 30 years, this is how it should be done….🏆🏆🏆🏆
Car in for repairs.. new radiator, thermostat. Door mechanisms need replacing. Total cost of doing business, $2000 and change... Beats a high monthly car payment...
Awesome dealership!! Highly recommend!!
1st. time & was pleased at there comfortable waiting room & friendly service advisor. Only had a oil change and tire rotation, took quite a while longer then it should have but overall was pleased.
I needed a obscure part for my 2019 Cherokee ( nut with large washer attached to it) so I decided to go to the local dealership to see if they had it. I was meet at the entrance and directed to the parts counter, where they quickly found what I needed and sent me packing in less time than it took me to write this review. But short 2 bucks.
Parts guys have been hooking me up this week great place to go if you're in the area and need some ram parts
Collision center five stars. Prompt, fair and pleasant staff. Car looks great, no complaints. They also worked with the rental car company to accommodate my transport. Cold water & coffee and nibbles in a clean waiting room.
Kathy Owen is awesome she went above and beyond to make sure we had a wonderful car buying experience
Good customer service!
Absolutely wonderful great bunch of guys. Poor ole Don has to do all of the work!!LOL
I really appreciate the customer service here in comparison to the Dawson location. These guys are on point when it comes to taking care of their customers from purchasing a vehicle to maintenance services we now get done here.
Have had good service here for years...
This dealership treated me like family from the moment I made my first call to Zach to working through the financing with CJ. This was my first time buying a car from out of state and Zach put me at ease from the start and kept me informed every step of the way. They were all prompt at returning my phone calls and were very patient with all of my questions. I would highly recommend this dealership to anyone who is in the market for a car. They'll even ship the vehicle to you!
Service department Charged me a fraction of what I was expecting to pay, in and out within 40 minutes. Honest people with very fair pricing. Drove from Athens to this dealership and I’ll do it again. 10/10 recommend.
Nice staff and good work done on the vehicle that I brought to them.
We purchased two new Jeep vehicles in two different months this year. In both cases we dealt with Zach Cottrell in sales and CJ Campbell in finance. The sales experience was very easy and always felt honest with Zach. We went to Zach first went it was time for the second vehicle as a result. When the time comes for our next purchase, we will start with Zach again. That’s high praise. In all our years of new car purchases we found CJ to be the most Customer focused F&I manager ever. He really went out of ...
This was when it was Jacky Jones I have no option of John merely yet
One of the very best car buying experiences I've ever had. No haggling, just honest service and fair value for my trade. Kathleen Lisa was prompt in her responses and had everything in order when we arrived for us to test drive and purchase our new vehicle. Well worth the 5 hour drive!
My sales lady Ms. Lori Boles was amazing. She knew the product she was selling, she was very very helpful I highly recommend seeing Ms. Lori at Jacky Jones Ford.
This place was great. Though I own a GMC Sierra I got my oil changed here. They were very quick and professional. My service advisor, Eric Dills, was very nice and courteous
I see Eric in Quicklube for oil changes and service and recently bought a truck from Ben Lawrence in sales here in Cleveland, GA. Both men are a true asset to the company. Excellent customer service is consistent. I highly recommend this company. Top notch sales and service!
Had a problem with my Challenger while on vacation. Called this dealer and was told to come right on in. They treated me like an old friend, reassured me that everything was okay, and had me on my way quickly. And did not charge me one dime for their trouble. I can't say enough about Josh Olson and Harrison Dutton. There just isn't many good folks and this type of old-fashioned service any longer. Totally impressed and ever thankful for their commitment, care, and concern.
The most awesome staff thank you for your time and patience
I want to very highly recommend Jacky Jones Chrysler Dodge Jeep dealership. I am a single mom and with some very good suggestions from John Mirandi, Zack and CJ I now have a dependable car that I love and is safe for myself and my son. Everyone there was so friendly and courteous!! Definitely a FIVE STAR PLACE to purchase a car!!!!!
Thank you, Bill Sutton, and team for the stress-free, no pressure approach to finding our perfect vehicle. Bill, you were a pleasure to work with and quickly earned our trust. We will recommend you and Jacky Jones Ford!
I just worked with Bill Sutton at Jacky Jones for my recent purchase of a Ford F350 and it was an easy, excellent purchase experience. Bill Sutton gave me top dollar for my trade and an excellent deal for the F350 that I could no pass up. By far Bill Sutton and the team are a no pressure, no nonsense, straight to the point sales group. It is well worth the drive to Cleveland to work with Bill Sutton and the Jacky Jones Team.
Having had car trouble and new to the area I could not have found a better place to repair my car. I will definitely be back
Mr. Bill Sutton and team make the buying experience easy! Highly recommend, they take the hassle out of everything.
I just want to say jacky Jones has great employees and thank u Bill Sutton for helping us out Saturday Sept 11th for helping me and my dad get in this new truck when we didn't have a vehicle left
We were on Vacation going to Helen, when our truck needed a repair. We seen Eric at Jacky Jones Quick Lane, he got us right in , fixed our truck and we was back on the road within 30 min. I was very impressed with his service and the service team. I would definitely recommend them to anyone.
Ben is the best! He's honest and no high pressure BS! Go see him for your next vehicle!
One of the best experiences buying a new vehicle I have had. Thank you Carol Greenwood and William Jackson
I had the best and easiest experience here at Jacky Jones Ford. My salesman, Bill Sutton, was eager to help me to get me the best deal on my new Bronco. He was quick to answer my questions or concerns. I cannot wait to do business in the future with both the dealership and Bill! Thank you Jacky Jones!
Such wonderful people! Made the car buying process a breeze. So thankful to these guys!!!! You all rock!!!
Good service
We had the best experience at this dealership! The customer service far exceeded my expectations. Jamie was a joy to work with. He was very personable and helpful as we were purchasing our vehicle. Highly recommend Jacky Jones in Cleveland!!
Big SHOUT OUT to the service guys at Jacky Jones Jeep in Hayesville! I had to talk to the office folks today, but first my husband and I rode our motorcycles to a nearby restaurant for lunch. When we came out, my husband's battery was flat. He sent me ahead to take care of my business at the car dealership, so I also went to the service department to ask for help or advice on jump starting a motorcycle. One of the guys there (whose name I wish I remembered!) followed me back to the restaurant with a jump ...
They are great people
Great people and great customer service!
My Ford Custom Loyalty Points payed for my new tire sensor. Didn't have to pay a dime. Thank you.
Great place. Bobby was very helpful.
3 of 4 tires were not in shop as promised,in never-never land aboard FedX but shop person made good on purchase!
I was told at a dealership in California that they had no idea when they could get a PDC unit for my 2021 Grand Cherokee. Jacky Jones Jeep got the PDC unit in 2 days and replaced it.
