Customer Testimonials

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Google Jun 24, 2022

Kathy Owen is awesome she went above and beyond to make sure we had a wonderful car buying experience

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Google Jun 18, 2022

Good customer service!

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Google Jun 15, 2022

Absolutely wonderful great bunch of guys. Poor ole Don has to do all of the work!!LOL

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Google Jun 13, 2022

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Google May 30, 2022

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Google Mar 23, 2022

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Cars Mar 21, 2022

If you are wanting great customer service and knowledge of the car or truck you are purchasing come to John Megel Cleveland. Our salesperson was Bill Sutton he had the knowledge and great customer service. He went the extra mile for us. Great experience purchasing our Ram truck..

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Cars Mar 20, 2022

Had a wonderful experience today shopping for my new vehicle at Jacky Jones Crysler Dodge Jeep in Hayesville NC. My sales associate John was very knowledgeable and helpful and had great experience with CJ leasing my new Jeep. Great experience, it felt like family.

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Google Mar 15, 2022

I really appreciate the customer service here in comparison to the Dawson location. These guys are on point when it comes to taking care of their customers from purchasing a vehicle to maintenance services we now get done here.

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Google Mar 12, 2022

Have had good service here for years...

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Google Mar 11, 2022

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Google Mar 1, 2022

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DealerRater Feb 13, 2022

This dealership treated me like family from the moment I made my first call to Zach to working through the financing with CJ. This was my first time buying a car from out of state and Zach put me at ease from the start and kept me informed every step of the way. They were all prompt at returning my phone calls and were very patient with all of my questions. I would highly recommend this dealership to anyone who is in the market for a car. They'll even ship the vehicle to you!

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Google Jan 13, 2022

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Google Dec 30, 2021

Service department Charged me a fraction of what I was expecting to pay, in and out within 40 minutes. Honest people with very fair pricing. Drove from Athens to this dealership and I’ll do it again. 10/10 recommend.

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Google Dec 24, 2021

Nice staff and good work done on the vehicle that I brought to them.

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Google Dec 21, 2021

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DealerRater Dec 19, 2021

We purchased two new Jeep vehicles in two different months this year. In both cases we dealt with Zach Cottrell in sales and CJ Campbell in finance. The sales experience was very easy and always felt honest with Zach. We went to Zach first went it was time for the second vehicle as a result. When the time comes for our next purchase, we will start with Zach again. That’s high praise. In all our years of new car purchases we found CJ to be the most Customer focused F&I manager ever. He really went out of ...

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Google Nov 26, 2021

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Google Oct 29, 2021

Had a problem with my Challenger while on vacation. Called this dealer and was told to come right on in. They treated me like an old friend, reassured me that everything was okay, and had me on my way quickly. And did not charge me one dime for their trouble. I can't say enough about Josh Olson and Harrison Dutton. There just isn't many good folks and this type of old-fashioned service any longer. Totally impressed and ever thankful for their commitment, care, and concern.

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DealerRater Oct 20, 2021

I want to very highly recommend Jacky Jones Chrysler Dodge Jeep dealership. I am a single mom and with some very good suggestions from John Mirandi, Zack and CJ I now have a dependable car that I love and is safe for myself and my son. Everyone there was so friendly and courteous!! Definitely a FIVE STAR PLACE to purchase a car!!!!!

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Google Sep 15, 2021

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Google Aug 31, 2021

Such wonderful people! Made the car buying process a breeze. So thankful to these guys!!!! You all rock!!!

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Google Aug 19, 2021

We had the best experience at this dealership! The customer service far exceeded my expectations. Jamie was a joy to work with. He was very personable and helpful as we were purchasing our vehicle. Highly recommend Jacky Jones in Cleveland!!

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DealerRater Aug 14, 2021

Big SHOUT OUT to the service guys at Jacky Jones Jeep in Hayesville! I had to talk to the office folks today, but first my husband and I rode our motorcycles to a nearby restaurant for lunch. When we came out, my husband's battery was flat. He sent me ahead to take care of my business at the car dealership, so I also went to the service department to ask for help or advice on jump starting a motorcycle. One of the guys there (whose name I wish I remembered!) followed me back to the restaurant with a jump ...

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Google Aug 8, 2021

Great people and great customer service!

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Google Jul 31, 2021

Great place. Bobby was very helpful.

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Google Jul 21, 2021

I was told at a dealership in California that they had no idea when they could get a PDC unit for my 2021 Grand Cherokee. Jacky Jones Jeep got the PDC unit in 2 days and replaced it.

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Google Jul 21, 2021

We are from out of state and we’re looking at the new jeep trucks. it was truly a wonderful experience no pressure at any time. Tom was so helpful to me and my family on purchasing are new jeep. We thank him for all the work he did and how efficient and fast the process was. A big thank you to Tom.

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DealerRater Jun 29, 2021

My husband and I found a hybrid minivan at their dealership online. Mackenzie did everything in her power to ensure we had a smooth buying experience and were pleased with our purchase. This meant a lot, because as a woman, I don't want to feel "preyed" on by someone looking to just make a sale. I felt like Mackenzie listened to out needs, looked out for our best interest, and made our satisfaction with the sale her top priority. We walked away with what we felt was a great deal and 2 weeks later, we couldn't be ...

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Google Jun 19, 2021

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Google Jun 18, 2021

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Google Jun 13, 2021

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Google Jun 10, 2021

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Google May 27, 2021

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Google May 25, 2021

Genuine parts And good service

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Google May 24, 2021

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Google May 19, 2021

We purchased our 2021 Jeep Wrangler from John Mirandi in Hayesville 💯% spot on sales man no haggling straight up on the sale went over board on answering all our questions made our purchase simple and enjoyable will be back in the future for more purchases the staff was also outstanding and on point thank you guys for the job y’all did

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Google Apr 30, 2021

Just recently bought a 2016 Ram 1500 from Lee Call. He was fantastic to deal with. I was able to call, talk to him over the phone to verify the vehicle was still there, then negotiated the deal the rest of the way over the phone/text. When we agreed that there was a deal to be made, I was then able to make the 2 hour drive, to check out the truck, and complete the purchase, and was even able to get the truck delivered to me after the deal was done. It was a fantastic experience, and I would recommend these ...

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Google Apr 26, 2021

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Google Apr 19, 2021

Stop by and see Jared Moore.He will give you the best deal and customer service. Thanks Jared,Ed,Justin and CJ for the new truck!!!!!!

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Google Apr 16, 2021

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Google Apr 10, 2021

If I could give them 6 or more stars I would ! I was in the market for a very specific preowned RAM 1500 with ecodiesel, rambox, sunroof, and cargo system and in white. I found the exact RAM I was looking for at Jacky Jones. A 2017 Laramie Longhorn with 34,000 miles. Now being I was in Phoenix Arizona and the truck was in Georgia I could only see the photos on their website. (kind of far to go kick the tires). But after a couple of emails I called the dealership and spoke with John Jones. He assured me that I wouldn’t ...

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Cars Mar 30, 2021

Buying from John Mirandi at Jacky Jones Dodge in Hayesville was the easiest and best car buying experience I have had in my 66 years. John was very helpful, knew his stuff and was pleasant to do business with. The dealership went out of their way to make the purchase easy. I highly recommend them !

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Google Mar 20, 2021

Easy peasy 👍 ordered mats for Berry my Jeep yesterday and they called today and said I could pick them up. So love these guys. Berry loves them too 😍. A+

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DealerRater Mar 13, 2021

Wife needed a new vehicle. I called the sales dept awhile back, Jared Moore answered. We discussed makes & models and he gave me his card. I called back recently and he hooked us up on a sweet deal on a Durango GT. He sent the stats and plenty of pics. Timing was perfect, brought the wife over to look at it; SOLD!! And CJ had us signing papers in no time flat. Had to be the smoothest car buying experience ever. Thanks everyone at Jacky Jones, Hayesville!!

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Google Feb 4, 2021

Great team of salespeople!!

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Google Feb 2, 2021

Paul Hopewell, Don and Nikkie with the rest of the team were an absolute joy to work with . I traveled to Georgia from kentucky to buy this truck. It was all but done when I got there. Paul Hopewell is on his A game! Easy going , laid back atmosphere . I highly recommended this dealership and their staff with any car purchase .

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DealerRater Jan 24, 2021

I bought my second car from JJ. The combination of Jared Moore (Sales) & Eric McIntosh (Service) are the best in 50 years of buying cars.

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Cars Jan 16, 2021

On Dec, 31, Jared Moore did a no hassle deal with me for a new 2021Trail Hawk. I already had shopped at other dealerships so I knew what a good price would be and he beat that price.

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Google Jan 7, 2021

They were very friendly & helpful with my oil change. I would recommend them to anyone.

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DealerRater Dec 29, 2020

Bought a new Chrysler Pacifica today. As always, a wonderful experience! The financial expert, CJ, Ed the owner, and John, (our repeat salesman,) all stayed over an hour after closing to be sure we got the best deal with the absolute best interest rate! John senqued my phone with my new vehicle, made sure all my aftermarket-girly-things were moved to my new Pacifica. I have bought every vehicle I have owned for the past 14 years with Ed Ashe and John Mirandi, they simply cannot be surpassed! The sale is flawless, as well as the maintenance! You gotta give them a ...

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Google Dec 16, 2020

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Google Dec 1, 2020

We were in the market for a Jeep Grand Cherokee and called about one and was greeted by Crystal in sales and she was very friendly and professional and accommodating with every aspect ! She then had our trade appraised and William worked with us on the deal that we couldn’t turn down ! Crystal even took the time and delivered the Jeep to our house in snowy and cold weather over a hour drive ! If that’s not customer service I don’t know what is ! We were treated very well by everyone else in the dealership and felt like ...

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Google Nov 18, 2020

I always stop by to browse their inventory. The staff is always helpful and answers my questions. The service department here is top notch. When I'm ready to get my next truck I'm coming here...prices are very competitive.

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Google Nov 8, 2020

I was looking to buy a truck , saw they have one I called and spoke to Mr Wayne such a nice guy. Got all my questions answered Honest man and professional. Few days later I flew from Texas and got to Jacky Jones dealership met with Mr. Wayne and his partner such a great lady and very welcoming people. Was very happy and got the deal done nice truck clean and ready to go I highly recommend this place and those to people Thank you again

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Google Oct 20, 2020

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Google Sep 23, 2020

Overall this dealership gets a 5 star out of 5. Everyone was friendly and treated me with respect. I would definitely purchase another vehicle in the future from this dealership. Special shout out to my salesman John for making sure I got the best deal and what I wanted.

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Cars Sep 23, 2020

This was by far the best car buying experience i ever had. The staff was friendly, and even though I was not from around there I felt right at home.

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DealerRater Sep 19, 2020

These guys are the real deal! They are more about building a relationship with a long time customer than a quick sale. Example - I bought a 2019 Ram Limited from them. About 90 days later the A/C compressor went out. I was out of warranty and they had every right to refuse to help. My Lee (sales) and Mr AJ (GM) went to bat for me. They did the work for about half of what another dealership wanted, then split the cost 50/50 with me, and also leant me a loaner to drive while they fixed my truck! I’m very ...

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Google Sep 5, 2020

Jacky Jones Jeep was an amazing dealership to work with on everything. Bought a used 2020 trackhawk, and gave me a great price for both the trackhawk and my trade in. Tyler is one of the best salesman I have ever worked with at any dealership. The whole team from service to finance are amazing and wonderful people. Will come back to buy other vehicles from them and would recommend buying from them!

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Google Aug 26, 2020

Very clean dealership great collection of Jeeps and Ram Trucks

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Google Aug 24, 2020

The service department is great and always friendly.

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Google Aug 16, 2020

I had a smooth transaction here with sales rep Lee Call. They gave me a very fair trade in value for my old truck and had me on the road quickly in my new one. Highly recommended.

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Google Aug 13, 2020

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Google Jul 25, 2020

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Google Jul 18, 2020

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Google Jul 17, 2020

Great place to deliver vehicles to! Plenty of space to get the job done!!!

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Google Jul 15, 2020

Great place to shop

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DealerRater Jul 13, 2020

So refreshing to work with a group of people that value your business! We had looked at several different dealerships for the right vehicle with little luck. From the minute we walked into their door, the folks at Jacky Jones CDJR were a breath of fresh air. They were willing to work with us and went above and beyond to earn our business. Carol Greenwood is such a joy! I could sit and talk with her for hours. Thank you so much for a pleasant vehicle buying experience!!

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Google Jul 8, 2020

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Google Jun 6, 2020

My 2016 Wrangler was out of warranty and it had a fuel leak due to a faulty tank . Mckenzie in service put me in touch with Jeep customer service and got it covered . They earned our business . We had to take the jeep back 2 more time for the fuel leak . I Dealt with Josh Olson the service manager and he was a pleasure to deal with . What we hope will be the last issue with this fuel leak was a cracked fuel pump . They replaced and did not charge . They went above too help and got the jeep back in a ...

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Google May 2, 2020

Paul and Tyler were so helpful! I honestly couldn’t have asked for a better experience! They were both extremely helpful and knowledge and made the experience painless! Paul even killed a spider for me!! I would HIGHLY recommend them to anyone looking for a new vehicle! Thank you so much!

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DealerRater Apr 25, 2020

I had the pleasure of working with Don for years. One of the finest people I have worked with. If you are in the market for a car,see Don.

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Google Apr 22, 2020

Salesman Tyler Donovan is a jam up guy! My next vehicle deal will definitely be through him! I told Tyler what I was looking for and he set me up fast and did a fantastic job! I couldn’t be more happy with my 2019 Ram 1500. Also, William Jackson in the finance department did a great job with helping me get in my truck. Thanks guys!

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Google Apr 7, 2020

My experience at this dealership was unlike any other in the best possible way. I cannot give Tyler Donovan enough praise for the way my sale was handled. First of all we did all of our negotiating by text saving me lots of time sitting at the dealership. Most of the paperwork was prepared ahead of time, the car was already prepped and filled with gas before I did my test drive also saving me time at the dealership. I was in and out in just over an hour. There were just a couple of minor issues which Tyler resolved ...

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Google Feb 12, 2020

I made up my mind I was going to return my truck and go elsewhere until I was contacted by used truck Sales manager AJ he took over the transaction and after I voiced my concerns and bc of my experience with Aj I'm planning to buy 2 more trucks from him this month

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Google Feb 12, 2020

Great service and friendly people

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DealerRater Feb 11, 2020

I cannot say enough good things about this dealership. They've helped us on multiple times. My 3 year old vehicle had a dead battery yesterday morning. I called the service department to ask them if they thought it might just be a dead battery. Josh (service manager) offered to have them come out and jump my car for free! I then drove to the dealership and they were more than helpful with replacing my battery.

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Google Feb 8, 2020

🇺🇸😎👍

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Google Feb 6, 2020

Lee Call was a great sales rep and got me in and out.

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Google Feb 5, 2020

This was the easiest, least pressured car buying experience. Wayne was a pleasure to work with, he let me have time to drive the truck i was considering without constant pressure to make a decision and broker a deal on the spot. They were more than fair with my trade and receptive to my pricing request. I ended up finiancing with them also, which was just as easy as the purchase. Overall, the best car buying experience. Thanks and I will recommended them as being worth the drive.

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DealerRater Jan 31, 2020

RC and Bobby in sales were very helpful in finding the truck we wanted, Mackenzie in service was very helpful in servicing our old truck and getting it ready for resale, (we didn't use it for trade in.) always very satisfied with this dealership, have been return customer for many years due to their excellent sense of customer service. I always know I can count on them if I have a problem with my vehicle, they will always make sure it is taken care of. thank you for the excellent customer service it far exceeds the competitors.

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DealerRater Jan 28, 2020

This is our first time to have a Sales Representative, namely, Jimmy Fults, drive us to 2 competitive dealerships to assist us in finding a specific Jeep requested by my wife. From Cleveland Ga, Jimmy drove us to Lawrenceville Ga some 40 miles from Cleveland, and then to Cummings Ga some 25 miles from Lawrenceville, and back to Cleveland an additional 25 miles to Cleveland. We did find a new 2019 Jeep Renegade colored Orange, in Cummings which we purchased thanks to Jimmy Fults.

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DealerRater Jan 23, 2020

Excellent service, people who relate well to customers, They went to extra lengths to try to diagnose the cause of my problem. Ultimately replaced what was needed and we were good to go.

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DealerRater Jan 22, 2020

It has been a pleasure, everyone was very friendly, happy and helpful.Their goal was happy customers, I was completely satisfied with the used vehicle sales and service. Excellent !!

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DealerRater Jan 22, 2020

Very friendly people. We drove from SC to look at truck. They had it up front for us to look at. Made sure we were comfortable while waiting on finance officer.

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DealerRater Jan 17, 2020

I love the staff at Jacky Jones! They treat you like family! In my case, better than family. I will never even consider another dealership. Can't thank y'all enough for the warm, personal, yet Professional job you do!!Thank u, thank u

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DealerRater Jan 17, 2020

Great customer service. Attention to detail. They will work with you to get you in and out. They seem to always have deals on some sort of service.

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DealerRater Jan 13, 2020

Great service department!! Everyone is very friendly and eager to assist you. When I brought my Jeep in to get it serviced I didn’t have to wait long at all. Definitely a 5 star dealership!!

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DealerRater Jan 11, 2020

I purchased my chrysler from you and continue to return for service You are a great dealership .l would gladly recommended you to anyone Charlie

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Google Jan 10, 2020

The staff at Jacky Jones was very friendly and very helpful. They made the buying experience relaxing. They gave me a very reasonable price for my trade and had me in a new vehicle and out the door in a short time. Their hospitality and service is top notch.

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DealerRater Jan 10, 2020

Great Service! The team was very quick and knowledgeable to figure out the problem with my Jeep and responded quickly. Very professional. Thanks for everything. Danny

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DealerRater Jan 10, 2020

Awesome dealership...Service dept very knowledgeable, and courteous and has the knowledge to get things accomplished. I prefer to have service work done at this dealership. Very happy!

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DealerRater Jan 8, 2020

I’ve been going to Jacky Jones for over a year now, and I’m satisfied with their service department. The two service writing listen well. The dealership needs a basket of free snacks in the waiting area like other dealerships have that I take my other brands of vehicles too.....it would be nice gesture for us poor folks who need wait on their service.

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DealerRater Jan 4, 2020

Bought a used Dodge Durango today after doing research online. Very good experience with professional service. Got a great price and never felt pressured or rushed. Tyler (a fellow veteran) did a great job working with us and it was nice to get away from the big city of Atlanta! I would definitely buy a car here again and will be directing my friends there as well.

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Google Jan 3, 2020

Jamie in sales is great to work with. They didn’t have the truck I was looking for so I purchased elsewhere. But I will send friends and family to Jamie whenever possible. He works hard and is extremely friendly. I use their service department for my Jeep currently and have had good experiences with them over the past several years. I consider this dealership 1st when looking for a vehicle.

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DealerRater Dec 24, 2019

William makes for the easiest car buying experience I’ve ever had!! Thanks again! The salesman assigned also did a great job explaining the vehicle to my wife.

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DealerRater Dec 23, 2019

I was amazed how quickly they finished with the service call. Good job guys!! I was a little disappointed; however, as I asked one of the ladies in the service area is she could pair my new phone to the car. I handed my phone to her and by the time I got out to the car … she said it was done. However, I tried to use the cell phone in the car several days later and it was not paired. Looks like I need to make another trip. I'm not 'techy' so guess it's my fault also.

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DealerRater Dec 18, 2019

Had a very pleasant experience with Jacky Jones, every person we dealt with was pleasure to work with. And Carol, as always, was a super great salesperson.

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