Customer Testimonials
My older model Jeep Cherokee had been well maintained at Jacky Jones by their service department for the past 2.5 years. Time to upgrade, Lee, the salesman had me in a slightly used 2016 Cherokee and out the door as a satisfied customer in one (1) day. Great selection of used and new Jeeps that gave us plenty of room to shop within my budget. I sincerely enjoyed the experience of purchasing my jeep knowing also the service department with Harrison and MacKenzie are available and seriously interested in my needs. Amazingly perfect and satisfying experience. *Thank You for tossing in a free subscription to Sirius radio..!!
Quick diagnoses, chat with the mechanic new part was ordered. Few days later received a call-back to stop in and have the repair performed. Finished with repair and out the door in less than a hour. A+ service, treated like a long standing customer even though it was my first visit. I left feeling confident the repair was done properly, correctly and professionally. March 2016.....My older model Jeep Cherokee had been well maintained at Jacky Jones by their service department for the past 2.5 years. Time to upgrade, Lee, the salesman had me in a slightly used 2016 Cherokee and out the door as a satisfied customer in one (1) day. Great selection of used and new Jeeps that gave us plenty of room to shop within my budget. I sincerely enjoyed the experience of purchasing my jeep knowing also the service department with Harrison and MacKenzie are available and seriously interested in my needs. Amazingly perfect and satisfying experience. *Thank You for tossing in a free subscription to Sirius radio..!!
Easy to deal with, no BS. Straight shooters. They had what I wanted and beat every other dealer I talked to. Will be my first call next time I need a Doge vehicle
Wayne treated me very well. Could not have asked for a better person to work with
Carol Greenwood is awsome she was very knowledgeable about the vehicle and flatbed body we were looking at to purchase. I purchase new vehicle ever couple of year and this was by far the best experience I have had with a dealership. Casey the finance manager was also very helpful we had several questions and he took the time to answer them and never made is feel like we were being rushed. I am thinking of purchasing another vehicle from Carol
Carol our saleswoman was great very friendly and knowledgeable about the vehicle and flatbed body we purchased. She made us feel welcome and appreciated. We are actually thinking of purchasing another vehicle from Carol.
The service tech removed my cover on my battery and did not replace it. By time I discovered it took a while to get the parts. I had a hard time getting anyone to return calls or let me know what was going on. Service has usually been better than this in the past.
Friendly and competent service. A good place to take your car. It's nice to have local people at a local dealership. We are fortunate to have them.
Prompt, courteous and timely service. Everyone was friendly and made sure all my maintenance needs were meet to my satisfaction. I would highly recommend this service department
Dealing with Jacky Jones was quick and easy. Scheduled my first oil change and maintenance for my new Jeep with a next day appointment. They were friendly, helpful and convenient!
